Monday, January 30, 2012

Farewell, Hilton...

For the past four years, I have served as a senior member of the Hilton Worldwide team in India; today is my last day in that role and marks an important professional and personal milestone for me. When I moved to India in late 2006, it was for a two year stint as a hotel advisor. Back then, I was a bored American lawyer looking for the thrill and challenge of working in India.

When I joined Hilton in 2008 the company had no hotels operating in India and was coming off a largely failed joint venture. Today, the Hilton flag flies proudly over seven hotels in India, with nearly that number opening this year and dozens of hotels under construction and in the pipeline. I am proud of the time I've spent at Hilton, my fellow Hilton team members, and the wonderful people I've met and done business with along the way. It has been a ride I could not have imagined six years ago. Tomorrow, we officially launch Boston East India Hotels LLC, an American hotel ownership, development and management company of boutique and branded mid-scale and lifestyle hotels that will operate in India and the United States. Today, I celebrate and salute Hilton Worldwide.

Thanks for the amazing opportunity.

Wednesday, November 16, 2011

Turbulence in the skies over Kingfisher Airlines

One of my first posts on this blog was my review of Kingfisher Airlines. At the time, I suggested that the airline was more talk than substance. This week's earnings shortfall, reported by my friend Vikas Bajaj in the New York Times, suggests that the clouds over KF have grown darker.

Kingfisher, in my opinion, has been long on promise but short on delivery for years. I don't need a model helping me to my seat, I need someone who can manage the process efficiently (though the fact she isn't a tank may be preferable). The government should let the market rationalize supply by letting this poorly executed venture fail. Fly away Kingfisher, far away. 

Thursday, October 13, 2011

Without Crossing Oceans

‎"I have dreamt of returning home... Then again, this is my home." 

I wanted to share a beautiful new film created for my cousin Arun Paul's company, Priya Living, by Tanuj Chopra, a rising South Asian filmmaker whose first feature film was an official selection at Sundance. Camera work was by Bradford Young, winner of Best Cinematography at Sundance this year. I encourage you to check it out by clicking here.

Congrats and much love Arun!

Wednesday, October 05, 2011

Steve Jobs, 1955 - 2011

RIP Steve. You lived a truly inspired and inspirational life. Reading the account of your life -- and its healthy dose of both adversity and triumph -- gave me and I'm quite sure millions of others, motivation to think and do as if this day is our last.

Click here for the NY Times article on the passing of Steve Jobs.

Sunday, September 11, 2011

Remembering 9/11...

Remembering my dear friend and fellow Middlebury Symposium editor Jeffrey D. Bittner, who fell on September 11th ten years ago today.

You, along with all the other victims of that awful day, paid the ultimate price simply living the lives we all cherish. We have not forgotten you.

Monday, September 05, 2011

Neither snow nor rain... nor default? The Postal Service faces a new hurdle



As if we haven't received enough bad news from the U.S. over the past few years, the United States Postal Service, in many ways the most approachable and frequent access point for most Americans to their federal government, is in dire condition. As reported by the New York Times  (Postal Service Is Nearing Default as Losses Mount), the USPS is near default. Saddled by a bloated employee base, federally mandated service standards that may not be relevant in today's electronic world, and declining revenues, the USPS appears to be another once proud part of the federal machinery that is simply broken.

It is hard to suggest there are easy answers. For one, postal employees and their unions will need to be flexible if there is to be a credible plan to rescue the USPS. Congress should also look at creative ways to allowing the USPS to enter fields that it has by statute been barred from in the past. That is not to suggest that we should allow the postal service to become a competitor to private businesses in a large sphere of commerce (though, based on their competitiveness vs. FedEx and UPS, other businesses in other fields have little to fear).  Creative ways to cut costs, as proposed, such as co-locating smaller post offices in supermarkets, are important, but won't create a lasting solution. Slightly lower costs with significantly lower revenues still creates a deficit.

Today's trends suggest that fewer and fewer pieces will be mailed every year going into the future. That trajectory seems clear. Clearly, there are times of the year like Christmas when the mail service sees a spike in volume.  Unlike at the Christmas Tree Shops, it isn't Christmas yearlong in the real world. With the electronic age, paper communication is a dying format. The newspaper business in the Americas faces the same decline, as do paperback books (NYT: The Dog-Eared Paperback, Newly Endangered in an E-Book Age).  As the most visible outpost of the federal government, the USPS could fashion itself as a complete portal to government affairs and communications, which it does not do very well today. Yet, even with increased purpose and renewed efficiency (assuming that is possible in such a bloated system), the postal service delivers mail and services to the vast outer reaches of the Union and many of the routes and tasks carried out by the USPS are inherently unprofitable and unlikely to ever be otherwise. 

Providing a federally subsidized mail service to Tin City, Alaska (from where former Alaska Gov. Palin might actually have been able to see Russia - see Slate's article) may simply not be of enough strategic importance to us anymore. At the heart of the matter, therefore, we need to come to a consensus on whether a federal mail service is important in this day; the electronic age -- and competition from private goods carriers -- have cast considerable doubt upon the answer. Unlike the proverbial check, the solution may just not be in the mail.

Saturday, July 23, 2011

Debt Ceiling Irresponsibility


The looming crisis over the United States federal debt ceiling, which involves the amount of borrowing the United States government is allowed to undertake under the Public Debt Acts and subsequent legislation, is a crisis being perpetrated by the House of Representatives that has the potential to destabilize the global economy and permanently disfigure the credibility of the United States of America.  The Congress should immediately back away from this standoff by passing a resolution immediately raising the debt ceiling to a number that is reasonable for the next several months of federal operation until a final budget can be negotiated that sets the debt ceiling for the next year ahead.

I take further note of the incredibly irresponsible and un-statesmanlike conduct by House Speaker John A. Boehner, whose refusal to answer President Obama's phone calls yesterday is not only unbelievable but irresponsible given how constitutionally close the Speaker is to the President. It is the duty of every elected federal official to treat the office of the President with respect, regardless of policy disputes that may legitimately remain. Boehner's actions should not be condoned and are reminiscent of the breach in protocol by Rep. Joe Wilson who yelled "you lie" while President Obama was addressing a joint session of Congress in 2009.

NY Times: Debt Ceiling Talks Collapse as Boehner Walks Out, July 22, 2011




Friday, July 22, 2011

Thoughts on the Awful Carnage in Norway


The people of Norway have just experienced unbelievable carnage. My thoughts and prayers are with the victims, their relatives and friends at this time of great loss. It now appears that the acts of terrorism are those of a lone right-wing lunatic with anti-Islamic beliefs and domestic in nature, not the work of Islamic terrorist as first believed. That said, violence is violence; terror has no nationality or ideology. An awful day for Norway and peace loving people everywhere.


NY Times: At Least 80 Are Dead in Norway Shooting, July 23, 2011

Sunday, July 17, 2011

Another heavily guarded Karzai aide killed in Afghanistan

J. M. Khan in 2002
A question all politically aware thinking people must ask themselves is what our plan for Afghanistan will and should be going forward. Last month, we saw the brazen attack on the Intercontinental hotel, one of Kabul's nicest and most fortified. Earlier this week, President Hamid Karzai's brother was gunned down at home by his own guard. Today, we get news that one of Karzai's closest aides, Jan Mohammed Khan, was killed a few hours ago.  As outsiders, we cannot know if the money, effort, and blood that the international community has committed to "fixing" or "containing" Afghanistan is actually doing anything close to what we hope or need. However, if we are to use these events as proxies for what is happening in the country, the story may indeed be bleaker than any of us fear to imagine. If Karzai's own brother and top aides are not safe, who in the country is and what has all our investment in creating order out of lawlessness actually done?

NY Times: Karzai Adviser Is Killed at Kabul Home, July 17, 2011

Saturday, July 16, 2011

The United States, China and the Dalai Lama

The risks of running up huge foreign debt as a nation is that your moral compass as a people gets unduly influenced by the magnetic field of money.

NY Times: Dalai Lama and Obama Meet to Talk About Tibet, July 16, 2011